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Last revised: January 2026
This Privacy Policy describes how Essex Labs, Inc. dba Basis ("Basis," "we," "us," "our") collects, uses, and discloses personal information when you visit our websites (collectively, the "Website").
This Privacy Policy applies only to personal information that we collect when you access or use our Website. It does not apply to personal information that we receive when you use our enterprise products and services. The privacy terms applicable to our enterprise products and services are set forth in separate written agreements between Basis and the applicable customer.
"Personal information" means any information that identifies or relates to a particular individual, including information referred to as "personally identifiable information" or "personal information" under applicable data privacy laws.
When you interact with our Website, we may collect:
We collect personal information from the following sources:
We use personal information to:
We will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated, or incompatible purposes without providing you notice.
We may disclose personal information with the following categories of parties:
The Website uses cookies and similar technologies such as pixel tags, web beacons, and JavaScript (collectively, "Cookies") to enable our servers to recognize your web browser, analyze trends, and operate and improve the Website.
We use the following types of Cookies:
You can control Cookies through your browser settings. Most browsers allow you to refuse new Cookies or delete existing Cookies. If you do this, however, you may need to manually adjust some preferences each time you visit the Website, and some features may not function as intended. Our Website does not respond to browser “Do Not Track” signals.
For more information about Cookies generally, including how to manage and delete them, visit allaboutcookies.org.
We seek to protect your personal information from unauthorized access, use, and disclosure using appropriate physical, technical, organizational, and administrative security measures. However, no method of transmitting data over the internet or storing data is completely secure.
We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, including to provide the Website and comply with legal obligations. We may retain information in an anonymous or aggregated form where it would not identify you personally.
The Website is designed so that data is processed and stored primarily in the United States. If you access the Website from outside the U.S., your information may be transferred to and processed in the U.S. Where applicable, we use appropriate safeguards for such transfers.
Our Website is intended for professional and business use and is not directed to children. We do not knowingly collect or solicit personal information from children under 16 years of age. If we learn we have collected personal information from a child under 16, we will delete that information as quickly as possible. If you believe a child under 16 may have provided personal information to us, please contact us at privacy@ofbasis.com.
Depending on where you live, you may have certain rights regarding your personal information, including:
To exercise any of these rights, please contact us at privacy@ofbasis.com and include your location (state/province/country). We will verify your identity before fulfilling requests. If we deny your request, you may appeal by emailing privacy@ofbasis.com with "Appeal" in the subject line.
Depending on your state, you may have the right to opt out of the sale or sharing of personal information and targeted advertising. We do not engage in these activities on the Website.
Under California Civil Code Sections 1798.83–1798.84, California residents may contact us to prevent disclosure of personal information to third parties for such third parties' direct marketing purposes. To submit such a request, please contact us at privacy@ofbasis.com.
If you are a resident of Nevada, you have the right to opt out of the sale of certain personal information to third parties. You can exercise this right by contacting us at privacy@ofbasis.com with the subject line "Nevada Do Not Sell Request."
We may update this Privacy Policy from time to time. We will post the updated version with a new "Last revised" date. Where required by law, we will notify you of material changes.
If you have questions or comments about this Privacy Policy, or wish to exercise your privacy rights, please contact us:
Privacy Officer
Email: privacy@ofbasis.com
Note: This Privacy Policy applies to our Website only. For information about how we handle data in connection with our enterprise products and services, please refer to your customer agreement with Basis.
